With IT management often bordering on chaos, companies like yours spend 70 percent of their IT budgets on system maintenance and only 30 percent on new technology. Imagine if you could shift funding from administrative tasks to strategic investments.

If responding to security threats, managing updates, providing user access and supporting desktops takes all your time, set your sights on a safer network—a network that minimizes security threats and tedious management tasks, and maximizes time spent on business priorities.

“We have come to rely on Charlotte Tech Care Team’s ability to anticipate things that aren't yet an issue but may become problems, and handle them before we even knew there was a problem!”
Lucy Minter
The Benefits Dept.
A Division of Brown & Brown Insurance

Worry Free IT Support Services
Focus on your business while we worry about end user and network infrastructure support. Not only is our team trained and certified on the latest technologies, but their skillsets and intimate knowledge of how technology operates in a small business environment are second to none.

Worry Free IT Monitoring
Imaging the peace of mind you will have in knowing that we know the health and status of your company’s network and are ready to alert you the moment something isn’t exactly right.  With our affordable Worry Free IT Monitoring’ we monitor your networks 24/7 to provide issue alerts, predictive failure alerts, asset reports and keep all Microsoft products current with the latest patches and updates. On top of proactive monitoring, planning and patching, customers with our Worry Free IT Monitoring receive a discounted tech support rate!.

Worry Free IT Support Service Level Agreements
For customers that demand reliability from their technology, we offer a cost effective alternative to the conventional time-consuming and expensive break/fix approach to IT support. Our Worry Free Support Service Level Agreement helps you achieve strong returns on your technological investments.  Avoid the business costs that arise when systems or devices fail as guaranteed response and resolution times and all standard services and support are included in our predictable flat retainer cost.  Grow your business with the peace of mind in knowing that the reliability of your IT is being managed and maintained by and IT firm obsessed with your success. 

“Charlotte Tech Care Team has had a tremendous impact on our business.  100% uptime! With everything electronic and internet-based, our business cannot afford for computers or internet connections to be down and if something does happen, we have to have a service provider that can react quickly to resolve the problem.  Knowing that our network is going to be up and we can do our jobs without interruption from computer or network issues is true peace of mind. We consider Charlotte Tech Care Team to be a partner in the success of our business. “
Travis A. Doak,
Operations Manager
Bagby